14-day Pro trial
The Campaign Catcher Pro trial currently requires no credit card and does not automatically renew or charge the user. No cancellation is required to prevent a trial charge.
Subscription cancellation
Monthly and yearly subscriptions can be canceled through the Campaign Catcher account-management flow. Cancellation prevents the next renewal. Pro access normally remains available through the end of the already-paid billing period.
Refund requests
A full refund may be requested within 7 calendar days of a user’s first paid Campaign Catcher charge. Renewal charges and charges outside that window are generally nonrefundable, except where required by law or where a verified billing or technical error prevented reasonable access to the paid service.
Duplicate or unauthorized charges
Contact support promptly if a charge appears duplicated, unauthorized, or inconsistent with the selected plan. Provide the account email and charge date, but do not send complete card numbers or sensitive payment credentials.
How to request help
Email support@campaigncatcher.com with the subject “Billing Help.” Include the email used for the subscription, the date and amount of the charge, and a short explanation.
Processing
Approved refunds are returned to the original payment method. Processing time after approval depends on Stripe, the card network, and the customer’s financial institution.