CAMPAIGN CATCHER SUPPORT

How can we help?

For the fastest response, include the extension version, what you expected to happen, and what happened instead.

Product help

Questions about filters, presets, results, mission progress, or Amazon page behavior.

Email product support

Billing help

Questions about trial status, sign-in, plan recognition, renewal, cancellation, or refunds.

Email billing support

Before emailing

Confirm you are signed into the Amazon account that has Creator Connections access.
Open the Creator Connections campaign results page before starting a mission.
Keep Chrome and Campaign Catcher updated.
Include a screenshot of any error, but hide private or sensitive information.

Helpful details to include

Campaign Catcher version number;
Chrome version and operating system;
which mission rules were enabled;
the stage where the issue occurred; and
whether retrying produced the same result.

Response expectations

Support messages are reviewed as soon as reasonably possible. Response times can vary during launch periods, weekends, and holidays.